Effective Date: May 15, 2026
Welcome to Hess Street Foods. These Terms of Service (“Terms”) govern your use of our website, products, and services operated by HESS STREET FOODS LLC (“Hess Street Foods,” “we,” “our,” or “us”).
By visiting our site or purchasing from us, you agree to these Terms. Please read them carefully before using our website.
HESS STREET FOODS LLC operates this Shopify-powered website to provide customers with access to our products, recipes, content, and services.
Throughout the site, the terms “we,” “us,” and “our” refer to Hess Street Foods. By accessing our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional policies referenced herein.
If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.
By using this site, you confirm that you are at least the age of majority in your state or province of residence.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.
You must not transmit any worms, viruses, malware, or destructive code.
A breach of any of these Terms may result in immediate termination of your access to our Services.
We proudly produce small-batch food products inspired by family tradition and crafted with care. Because of the nature of artisan food production, availability, ingredients, packaging, and appearance may vary slightly from product photos or descriptions.
We reserve the right to:
We make every effort to display product information accurately, but we do not guarantee all descriptions, images, or other content are error-free.
All prices are listed in U.S. dollars.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products or services at any time without liability.
Payments are securely processed through third-party payment providers integrated with Shopify.
We currently ship within the United States only.
Orders are generally processed within 2–3 business days. Standard shipping typically takes 5–7 business days after processing.
We may ship orders using UPS, USPS, FedEx, DHL Express, or other carriers as needed.
Shipping timelines are estimates and are not guaranteed. Hess Street Foods is not responsible for delays caused by carriers, weather events, supply chain disruptions, or incorrect shipping information provided by customers.
Tracking information will be emailed once your order ships.
Because we sell perishable and specialty food products, all sales are final.
We do not accept returns, refunds, or exchanges once an order has been placed and shipped.
If your order arrives damaged or defective, please contact us within 7 days of delivery and include:
Upon review, we may provide:
Please contact us at:
mariaflores@hessstreetfoods.com
We comply with applicable consumer protection laws in the State of Texas and throughout the United States.
If you opt in to receive SMS or email marketing communications from Hess Street Foods, you consent to receive promotional messages, updates, and marketing content.
Message and data rates may apply.
You may opt out of SMS marketing at any time by following the unsubscribe instructions included in the message.
Consent to marketing communications is not a condition of purchase.
Customers may have the ability to post reviews, comments, photos, recipes, or other content through our website or third-party applications such as Judge.me.
By submitting content, you grant Hess Street Foods a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, publish, and display such content for marketing and business purposes.
You agree not to submit content that:
We reserve the right to remove content at our discretion.
All content on this website — including logos, branding, photography, graphics, packaging designs, recipes, text, and other materials — is the property of HESS STREET FOODS LLC or its licensors and is protected under applicable intellectual property laws.
You may not reproduce, copy, distribute, or commercially exploit any content without written permission.
Certain services, tools, and links available through our website may be provided by third parties, including Shopify, Judge.me, payment processors, analytics providers, and shipping carriers.
We are not responsible for examining or evaluating third-party content or services and do not warrant or assume liability for third-party materials or websites.
Your use of third-party services is subject to their respective terms and policies.
Our products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that:
To the fullest extent permitted by law, Hess Street Foods disclaims all implied warranties, including merchantability and fitness for a particular purpose.
To the maximum extent permitted by law, HESS STREET FOODS LLC, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our products or website.
Our total liability for any claim related to a purchase or use of our Services shall not exceed the amount paid for the applicable product or order.
You agree to indemnify, defend, and hold harmless HESS STREET FOODS LLC and its affiliates, employees, contractors, and partners from any claim or demand arising out of:
Any dispute arising from these Terms or your use of our Services shall be resolved through binding arbitration in the State of Texas, rather than in court, except where prohibited by law.
You agree that:
Nothing in this section limits either party’s right to seek injunctive or equitable relief where appropriate.
These Terms and any related agreements shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.
We reserve the right to update or modify these Terms at any time.
Changes become effective immediately upon posting to this page. Continued use of our website following updates constitutes acceptance of those changes.
Questions about these Terms of Service should be sent to:
HESS STREET FOODS LLC
mariaflores@hessstreetfoods.com
Thank you for supporting small-batch, family-inspired food made with care.
